FAQ
We know there is a lot to consider when planning your wedding and we know you are going to have many questions throughout the process. Below is a selection of our most frequently asked questions and their answers to help you with anything you may need to know. Have a question that we haven’t answered below? Please give us a call on 1300 436 684 or fill in our contact us form.
Our professional photographers and videographers specialise in providing high quality and affordable wedding videography and photography services Australia-wide.
The following is a selection of places in each state where we are located.
ACT: Canberra & surrounds.
New South Wales: Sydney CBD, Greater Sydney, Central Sydney, Hunter, Blue Mountains, South Coast, North Coast.
Queensland: Brisbane, Gold Coast, Sunshine Coast, Fraser Coast, Bundaberg, Southern Queensland Country, Cairns & Tablelands.
South Australia: Adelaide, Adelaide Hills, Barossa, Clare Valley, Fleurier Peninsula.
Tasmania: Hobart, Tasman & SE, Freycinet, Midlands, Derwent Valley, St Helen & North East, Launceston & Tamar Valley, Devonport & Cradle Mountain, Stanley & North West, West Coast, Huon & The South.
Victoria: Melbourne CBD, Greater Melbourne, Mornington Peninsula, Yarra Valley & Dandenong, Geelong & Bellarine, Great Ocean Road, Phillip Island, Gippsland.
Western Australia: Perth, Peel, South West, Fremantle.
Please check availability to see if we are available for your location and date.
First, fill out the booking form and pay the $400 booking fee for each service chosen. This booking fee will come off the total price of your package. Select any add ons, and pick the payment option that suits you. Click Here to view our simple payment plans.
Once booked you will fill in a comprehensive details form and we will match you with the perfect professional photographer for your wedding. Our wedding photography consultants are always on hand to help you with your booking. Our photographer will be in touch with you ten weeks before your wedding to go over on day details.
We know wedding planning can be stressful so our team is here to help! Contact our wedding consultants at any time by calling 1300 436 684 or leave us a message here and our team will be in touch shortly.
Our plans are designed to work with your budget, not against it! If you need a little more time to pay, that’s a-ok with us. We offer four ways for you to pay at a pace that works for you.
- All In - Pay 100% upfront and receive a free digital slide show worth $275.
- Over Time- Pay the required booking fee and the rest one month before your wedding.
- Before Your Date - Pay the required booking fee, then the rest over time prior to your wedding
- Future - Pay the required booking fee, then the rest over time (even if that is after your wedding).
Should your wedding be cancelled for a genuine reason such as a natural disaster or government restrictions Emot will refund your full booking fee. However, if you simply choose to cancel your wedding photography or videography with Emot a $400 cancellation fee will apply per package booked. After the refund is approved we will simply deposit funds directly on to your original credit card.
If your wedding is postponed to a new date that’s no problem! No additional charges apply if you provide a minimum of 4 weeks notice. Please contact us as soon as possible and our wedding consultants will make arrangements to transfer your booking over to your new date.
- Over Time- Pay the required booking fee and the rest one month before your wedding.
- Before Your Date - Pay the required booking fee, then the rest over time prior to your wedding
- Future - Pay the required booking fee, then the rest over time (even if that is after your wedding).
All of your photos will be professionally edited and uploaded to your own online gallery ready to print, share and save. Your photos will be delivered within two working days for metro weddings. Please allow a few extra working days for regional and rural weddings.
Absolutely. We’re all about sharing the love. Simply share your gallery link with your chosen friends and family. They’ll then be able to admire your photos and invite others to do the same. But they won’t be able to download them. Only you can do that.
Sharing on social media? We’d love for you to tag us @emotweddings! Follow us on Facebook, Instagram, & TikTok.
We’ll keep your photos in your own custom online gallery for 12 months. But it’s still a good idea to download them onto your computer and store them yourself. For your absolute peace of mind though we also keep a backup of all our couples wedding photos. We host your photos on our own commercial-grade servers. Nobody will be able to see your gallery (unless you give them permission) – so your photos are always fully-protected and controlled by you.
Our talented professional photographers are skilled at capturing all the emotion of your big day. We specialise in natural, beautiful, candid photography.
We capture all types of weddings. Small, intimate weddings and grand affairs. Beach parties and backyard gatherings. Same-sex weddings and religious ceremonies. Registry weddings and cheeky elopements. Last-minute nuptials and weddings that have been in the works for years! You name it. We do it.
View our online gallery, and featured weddings for inspiration. While our professionals know the key moments to capture it’s your wedding and we want to hear your ideas! Our team will work with you to bring all your ideas to life.
Our photographers are hand-picked by our two founders who are leaders in the Australian and international photography industry. Vittorio and Michael are award winning master photographers who have photographed thousands of weddings in their 30 years in the industry. They hand select Emot photographers for their skills, experience, and personality. Our team of experienced wedding photography consultants match a professional photographer to your wedding based on their suitability to your date. You can rest easy knowing that when you book Emot you are guaranteed a professional for your day.
Shortly after booking you will fill in a comprehensive details form. Our wedding photography consultants are always on hand to help you with your booking and help you create the perfect package to suit your day. Your photographer will be in touch with you ten weeks before your wedding to go over on day details.
View our featured weddings here & read testimonials from our happy couples here.
Every Emot photographer has a national security check, and is covered by comprehensive public liability insurance and for their peace of mind and yours.
Absolutely! As long as it is within the time frame of your package your photographers can travel to as many locations as you would like to capture those stunning nature or city shots. They can also come to your home or getting ready locations to capture pre-wedding shots.
The hours your photographer will stay at your wedding depends on the package you choose:
- The “Close Up” offers up to three consecutive hours of professional photography.
- The “Big Picture” offers up to 8 consecutive hours of professional photography.
Your photographer can travel to as many locations as you would like within the time frame. We find our Big Picture is plenty of time to capture both bridal parties getting ready if they’re located close to each other. If your photographer is starting at your ceremony we recommend booking them to start 15 minutes before it begins to snap some gorgeous crowd photos and ensure they can comfortably get set up to capture your walk down the aisle!
Need extra hours? No problem! Just add them on when checking out. Our packages are designed to be customised to suit your wedding.
Absolutely! Our experienced wedding photography consultants are on hand to answer any questions you may have and assist you with the booking process. You will fill in a comprehensive detail form so that we have all of the information on your wedding day. We will then match the perfect professional photographer to your wedding. Your assigned photographer will contact you ten weeks before your wedding date to discuss on day details. Speak with our wedding consultants at any time by calling 1300 4 EMOTION or leave us a message here and our team will be in touch shortly.
We offer a unique fusion of video and still images in our Moving Picture package. Our videographers will arrive at your ceremony location one hour before the ceremony begins to set up their equipment. Your videographer will be on hand for six hours. They will capture every moment of your ceremony before moving on to set-up at the reception ready to capture your entrance, speeches, and all those important ceremony moments. Our editors will use this video with a selection of the best images from your day to create a 30–60-minute fusion video that encapsulates every moment and emotion from your special day.
Please note that the Moving Picture package can only booked in conjunction with the Big Picture package.
